Snarto

SNARTO is a unique solution on the market for managing the transport of various types of goods. The platform connects carriers with individuals and companies looking for a direct partner to transport their cargo — without intermediaries.

Thanks to artificial intelligence, the platform shortens logistics processes and allows for generating significant savings.

Our task was to design an application for carriers and freight forwarders.

The application was to enable placing a transport order and reporting available carriers, but above all, to make road transport management easy, profitable, and bypass the main problem, which is intermediary margins.

In the first stage, we conducted research on competitive solutions on the market.

For this purpose, we verified applications of other transport companies to understand what functionalities they offer. We also checked what problems users encounter in the transport ordering process. Striving to create a solution that will be satisfactory for both sides of the transaction, we also conducted in-depth interviews to learn the needs of service providers. Thanks to this, we gained comprehensive knowledge about the expectations of carriers and freight forwarders.

We designed the information structure (IA) and user flow, i.e., visualizations of paths that users will navigate to perform appropriate tasks in the application. In this process, we defined the key functionalities and goals that the application should meet, as well as the way users will use it.

The application has two work modes — for the contractor (for the carrier) and for the ordering party (company looking for goods transport). Thanks to the use of artificial intelligence algorithms, the application has a route optimization function that allows setting the cheapest or fastest freights.

One of the significant functionalities of the solution is the chat, which allows communication in real-time between the ordering party and the carrier, as well as the carrier and the driver.

An additional task was to design a mobile application for drivers using the system. The program handles currently performed orders in real-time, providing a map with pickup points for subsequent goods, as well as the transport destination. Thanks to the possibility of reporting the completion of the course, the information is immediately visible in the system.

Summing up, the JAAQOB HOLDING® project team designed an advanced application for the transport industry, which is highly functional for all parties to the transaction. The solution facilitates ongoing analysis of order execution, influences cost reduction and shortening of transport time, and also facilitates communication between the ordering party, contractor, and drivers.